Orders and Returns
Returns and Replacements:
Washington's Reserve will issue refunds ONLY for products returned unused & unopened within 60 days of purchase. Clearance Sale and Closeout Sale items (30-50% off items) are not returnable. There is a $15 restocking fee on all returned orders unless otherwise agreed upon. WE DO NOT REFUND SHIPPING CHARGES. If you receive the wrong product or items in your order we will replace at no cost.
Customer is responsible to return all items to the following address:
14115 Mead Street
Longmont, CO 80504
Upon receipt and approval of returned items, a credit will be issued. Credits will appear on your bank statement in 5-7 business days.
Ordering can be done online or over the phone. Feel free to call us toll free at: 1-833-301-3154.
If you are having issues with the ordering process online, please contact us, and we will be glad to assist you.